Here you will find frequently asked questions and their answers
No, you do not have to present a prescription when purchasing. However as per Australian law, you should have an Australian prescription written by an Australian doctor when you import generic medications. Under the Australian Government TGA Personal Importation Scheme you may import a three month supply at one time. If you do have a prescription available, please advise that to us in the Order Notes on the Checkout screen, then email a scanned copy of your current prescription to us at email@example.com, with the email title being “Prescription for Order Number nnnn”, where nnnn is your order number. We will then hold shipment of your order until payment and your prescription are received. Once both are received we will ship your parcel with a copy of the provided prescription discreetly packed within it.
We have used a variety of shipping services in these Covid impacted times, as the rules have changed frequently for posting International mail. Unlike most other generic ED meds websites, our medicines are not shipped from India (where the Kamagra medicines are manufactured). India is unfortunately often a severe Covid hotspot, with mail deliveries to Australia often severely impacted. Our products are shipped to you from Thailand, a leading marketplace for attainment of genuine, guaranteed Kamagra products. And we use standard ThaiPost to AusPost shipping with end to end parcel tracking available to you.
To make a purchase, choose your items then go to the Checkout where you can opt to complete a ‘one-time’ order or choose to create an account. Once you have provided and submitted all the necessary details an Order will be created. Once an order is created, you will be provided with Kamagraoioioi account details for you to make payment by way of an Australian bank to bank transfer or direct deposit in Australian dollars.
Please be very sure to check your SPAM or JUNK email folders for our messages as many email applications will unfortunately place shopping cart messages into the Spam or Junk folder. If you find that has happened, then please add us as a “not Junk”, “friendly” or “safe” email source.
You will always be notified about your order status via email, however some emails might fail because of your anti-spam security. Please check the SPAM folder of your email. If you do not find it, please send us an email through the Contact page, quoting your order number, and we will investigate further.
Generally no. The generic medications supplied have the necessary manufacturer documentation, and are provided in original packaging, so as to allow delivery into Australia under the TGA “personal importation” guidelines. As such, the medications supplied can be legally imported. While a package may occasionally be opened and inspected by Australian customs on arrival, they will not be confiscated. For further information please refer to the TGA “personal importation” guidelines on their website. These can be found here https://www.tga.gov.au/personal-importation-scheme
Generic medications are legally manufactured by reputable and licensed, multinational pharmaceutical companies. These generic brand medications work the same way as brand name medications.
Yes, absolutely! If it fails to arrive quickly please check your junk or spam before contacting us.
All packages are discreetly addressed with no contents description on the outside of the package. All orders are dispatched to you in a secure package with your address and tracking number. The order contents are contained in original factory sealed packaging, with the manufacturers name and expiry date clearly visible on each packet.
They are shipped from Thailand, but they are manufactured in India. India is the world’s leader in high quality generic brand medications sold globally.
All the account, checkout and payment pages are secured by 128 bit SSL (Secure Socket Layer) technology.
All customers will receive a tracking number. This is sent by email once an order is dispatched. By following the tracking number you will be able to see your order’s progress.
Given parcels are shipped internationally, Order returns are not possible. Should you have concerns with product delivery or product performance that you feel justify product return or refund, please contact us to discuss.
If you’re trying to create an account with an email from @mail.com please don’t. That email server will not accept emails from us. Use another mail server like @gmail.com
We aim to answer all of your questions, if we’ve missed something, just contact us